I bought a Braun electronic toothbrush several months ago and just decided to write about it because I now want to buy a shaver but because of what happened with the Braun toothbrush purchase I have decided that regardless of the reviews, the proof or any other type of argument that may indicate (which you'll see is not the case) that I should get a Braun shaver I WILL NOT.
Why may you ask, be so stubborn. Well I purchased a Braun Triumph toothbrush from Cdiscount and was promised a partial refund by sending it back with a coupon and proof of purchase.
The morning I received the toothbrush by post I sent the coupon on with everything asked for:
- Code bar from the box
- Bill with date of purchase
- Coupon filled in with all the information.
Several weeks if not months later I get a letter from some company I have never heard of saying that because I took more than 5 days to send the coupon in after the purchase I was disqualified and would not get the money from Braun. Also to be noted there was no email to contact anybody, neither Braun where ever they are in France and just a snail mail address for this company that did a great job of looking through the elements I sent. They might have seen that I purchased it online, and that well, guess what, you can't send via email so it takes time for me to get the box with the code bar needed to get the refund.
You should know BRAUN coupons are a con in France and they cheat you!
So I will not spend another cent on anything from Braun. I am not going to buy a Phillips Sonic toothbrush just to spite them since the Braun toothbrush works fine but obviously don't buy one 😉
However as explained I am now looking for a shaver and well I started looking at the Philips shaver because unlike the Braun toothbrush I am unhappy with my Braun shaver. I have looked at the Philips site and reviews about the arctic shaver and I must say for a dude like myself it looks like a cool gadget and looks a lot sexier than the Braun shaver. The whole cleaning system on my Braun one is just not good. But obviously for the moment I can't compare. but I soon will be able to because as you guessed from the beginning of my post there is no way in hell I'm buying another Braun product. And to make it funnier I couldn't even link to the page about the equivalent Braun product because it is all in Flash and couldn't get an image either although I could from the Philips site because they were clever enough to do it in HTML with Flash rather than a full Flash site!
And the time indicator had better be readable upside down like on the image or else I will not be happy 🙂
I was also impressed by the Philips site because you could check the manual out. I was wondering whether the shaver would charge in the cleaning system and was able to confirm by ready the first few pages of the manual. But also found out that what looks to be just a cool looking travel case actually charges the shaver at the same time. You can buy it on their site and register the product online which is pretty cool. I found that the video that runs through the functions etc was good, although I felt the voiceover in French was a bit annoying, but that could just be me...
Have you contacted Braun Consumer Relations to explain what happened? You may find that it was just a mistake that can be handled by them so that they can manage and understand what seems to have be an unpleasant experience.
Great information 🙂